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Unscrewed: The Consumer's Guide to Getting What You Paid For

Ron Burley




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 | #1525401 in Books |  Ten Speed Press |  2006-08-15 |  2006-09-01 | Original language:English | PDF # 1 |  8.01 x.59 x5.04l,.62 | File type: PDF | 220 pages

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||0 of 0 people found the following review helpful.| Didn't get what I paid for|By Mrs. Basil E. Frankweiler|Didn't really learn much from this book. The book consists of success stories by the author, having successfully resolved customer service issues in his favor.|2 of 2 people found the following review helpful.| Ron Rocks!|By Tucson Teacher|Ron Burley is my hero! His book h

Every four seconds an unsuspecting consumer is duped by a cable company, cell phone provider, auto repair shop, or one of the numerous other businesses we use on a daily basis. As customer service departments have become automated wastelands, our ability to get satisfaction within the conventional complaint system has eroded. In UNSCREWED, consumer advocate Ron Burley offers a quick and easy five-step plan to getting what we paid for. This powerful and informative guide ...

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