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10 Steps to Successful Customer Service

Maxine Kamin




[PDF.nj74] 10 Steps to Successful Customer Service

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 | #2339116 in Books |  ASTD |  2010-02-01 | Original language:English | PDF # 1 |  9.12 x.45 x6.11l,.70 | File type: PDF | 192 pages

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||0 of 0 people found the following review helpful.| Simple yet Powerful|By Brian|This was a required text for a customer service class I took in college, it's a simple read and covers a good deal of customer service work for any field.|0 of 0 people found the following review helpful.| Humanity and Humor|By Brad Stocker|Ms Kamin's book is filled with humanity and what is conside

Providing great customer service has never been more critical for the success of any business. 10 Steps to Successful Customer Service is designed as a quick but effective check up to ensure that front line professionals as well as customer service managers focus on the key practices that keep and create satisfied customers. Beginning with a focus on individual motivation for service, Maxine Kamin covers all the bases critical f...

You easily download any file type for your gadget.10 Steps to Successful Customer Service   |  Maxine Kamin. I was recommended this book by a dear friend of mine.

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