[PDF.87sb] The SAGE Encyclopedia of Quality and the Service Economy

The SAGE Encyclopedia of Quality and the Service Economy

[PDF.tt41] The SAGE Encyclopedia of Quality and the Service Economy

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 | #4226950 in Books |  2015-07-08 | Original language:English | PDF # 2 |  11.80 x4.20 x9.10l,.0 | File type: PDF | 1008 pages

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Society, globally, has entered into what might be called the "service economy." Services now constitute the largest share of GDP in most countries and provide the major source of employment in both developed and developing countries. Services permeate all aspects of peoples’ lives and are becoming inseparable from most aspects of economic activity. "Quality management" has been a dominating managerial practice since World War II. With quality management initially a...

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